THE CANOE SHOP

  • Free Delivery On Clothing & Kit ORDERS OVER £85
  • Secured Payment Online or over the phone orders!

Privacy Policy

At Desperate Measures, we value your privacy and are committed to protecting your personal information. Below, we outline how we collect, use, and safeguard your data.

Information Disclosure

  • We do not disclose buyers' information to third parties, except when necessary for order fulfilment (e.g., processing your order or arranging delivery).
  • Third parties involved in order fulfilment will not share your information with any other parties.

Use of Cookies

Cookies are used on our website to enhance your shopping experience by:

  • Keeping track of the contents of your shopping basket.
  • Storing delivery addresses when using the address book.
  • Remembering your details if you select the ‘Remember Me’ option.
  • Facilitating the login process after you have logged in.

You can disable cookies in your browser settings (e.g., in Internet Explorer: Tools > Internet Options > Privacy). However, please note that disabling cookies will prevent you from placing orders or using features that rely on cookies.

How We Use Your Data

The data collected on our site is used to:

 

  • Process and fulfil customer orders.
  • Administer and improve the site and services.
  • Share information with third parties only when required for delivery purposes.

Monitoring Communications

  • Telephone Calls: To improve our customer service, calls to and from Desperate Measures may be recorded or monitored for training purposes.
  • Emails: Incoming and outgoing emails are monitored to protect the security of our computer systems.

Monitoring Communications

  • Our shop and car park are under 24-hour CCTV surveillance.
  • Footage is used solely for security purposes and is only shared with third parties (e.g., the police) in the event of suspicious or illegal activity.

If you have any questions or concerns about your privacy or how we handle your data, please feel free to contact us. We’re here to help!

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